Exam: Cloud Digital Leader 0 Likes
After rolling out a new update, an organization found a minor bug in (Digital Leader)
After rolling out a new update, an organization found a minor bug in its online video game.
How should the organization approach this bug while following SRE principles?
A) Accept and learn from the bug because failure is normal.
B) Accept and ignore the bug because it is only minor.
C) Hold a postmortem to reprimand the employee responsible for the bug.
D) Document bug correction to eliminate all future bugs.
Solution
Correct answer: A) Accept and learn from the bug because failure is normal.
Following Site Reliability Engineering (SRE) principles involves accepting that failures can occur and focusing on learning from them to improve systems and processes. In this scenario, the organization should approach the bug by accepting its existence and using it as an opportunity to learn.
They can conduct a postmortem analysis to understand the root cause of the bug, identify any underlying issues in the development or deployment process, and implement measures to prevent similar bugs in the future. Blaming or reprimanding individuals for bugs is counterproductive and goes against the collaborative and blameless culture advocated by SRE principles.
Therefore, option A is the most appropriate approach in line with SRE principles.
Category: Google Cloud security and operations