Exam: AZ-900: Microsoft Azure Fundamentals 0 Likes
The support plan needs to ensure 24*7 access to support engineers by (AZ-900)
Your company is planning on setting an Azure environment by setting up a subscription and Azure AD. They need to purchase a low-cost option support plan. The support plan needs to ensure 24*7 access to support engineers by phone or email. You suggest opting for the Basic Support plan.
Does this support the requirement?
A) Yes.
B) No.
Solution
Correct answer: B) No.
The Basic Support plan does not support the requirement for 24/7 access to support engineers by phone or email. The Basic Support plan provides access to support during business hours only and does not include 24/7 support access. For round-the-clock support access, the company would need to opt for a higher-tier support plan, such as Standard or Professional Direct. These plans offer 24*7 support access via phone and email.
Category: Azure architecture and services